This is the second of in the Residential Care Management series. It is a workbook for residential care managers and aspiring managers. It focusses on how they can use the teachings of Maslow, Herzberg and Alderfer to retain and motivate their staff team, and to be more successful in their own career in an industry notorious for high levels of staff turnover. The emphasis is on developing reflective practice and problem-solving rather than just cascading information to managers. It is based on a series of highly successful workshops of the same name.

Throughout the course of the workbook you will examine a number of topics, namely looking at each tier of Maslow's hierarchy as it relates to staff motivation, theories beyond Maslow's, and applying this reflective practice to your own career.

The exercises are designed to be followed sequentially and will both deepen and broaden your understanding of the topics.