Certifiable Software Applications 2: Support Processes explains the process to achieve a certifiable application. This concerns several major topics, skill management, data preparation, requirement management, software verification, and software validation. In addition, analysis of the impact of the use of COTS and pre-existing software on certifiable software is presented. Finally, the last support process concerns the management of commercial tools, the creation of a specific tools, and therefore the qualification of tools, which is based on their impact on the final software. - Explains configuration management, management of anomalies, skills management, and quality control - Discusses the major topics of skill management, data preparation, requirement management, software verification, and software validation - Presents tactics for the management of commercial tools and the creation of a specific tool which is based on their impact on the final software