The book gives an insight on changing customer trends and methods adopted by firms to address it.
He holds a B. TECH, M. S, CFA, PGDBM & is a SAP CERTIFIED PROFESSIONAL with proven expertise of 27 years in the industry out of which 19 years in the capacity of a General Manager of large US Based MNC.Alumnus of Madras Institute of Technology, BITS -Pilani, ICFAI & IIM Trichy, shares his professional industry practice in addressing requirements of Global companies in both Manufacturing & IT. This book is Chandra Sekar's third International Publication. This book is dedicated to Professor J. Philip Founder & Chairman of XIME. Professor J Philip is the Doyen of Management Education in India. XIME is the premier Management Education Institute in India producing PGDM Graduates with a consistent placement record of 100% . Chandra Sekar is a teacher in XIME.
