Life in a Call Centre: Volume 1 pulls back the curtain on one of the most demanding yet overlooked workplaces in the modern world. In these pages, you'll meet employees who thrive on the chaos, those clawing their way up the corporate ladder, and others simply trying to make it through the day. Across the UK, Asia, and beyond, call centre workers juggle relentless calls, high-pressure targets, and the realities of life outside the office.
Drinks flow, tempers flare, relationships form and break?all while the phones keep ringing
and ringing.