'Every family needs this book! Written with empathy, honesty, and real understanding, this book makes what can be a very lonely journey, feel seen, and a little lighter to carry, reminding you that you're not walking it alone.' - Joy Mason, CEO Mast Cell Action

'An empowering guide for patients and their loved ones. Penny has completed a PhD in patient life and is now equipping us with the tools to take control of our own narratives. She expertly holds our hand through the one experience in life that nothing ever prepares us for!' - Tilly Rose, author of Be Patient

'The clearest guide yet on how to advocate for yourself to doctors. This is a critical and potentially life-changing book' - Theo Clarke, author of Breaking the Taboo

'Informative and invaluable, a must read for those who do not feel listened to.' - Melissa Mead MBE, UK Sepsis Trust

Have you ever come away from a doctor's appointment feeling frustrated, confused or overwhelmed?

Did you struggle to explain your symptoms or their severity as clearly as you'd planned?
Or perhaps you felt unable to put into words just how worried you are, either for yourself or a loved one, and didn't find the reassurance or the answers you needed.

If you've ever felt this way, then this book is for you.


How to Talk So Your Doctor Will Listen is all about giving you the words, the prompts, and the confidence so that you can help your doctor to help you. By building your communication toolbox and mastering the art of how to advocate for yourself and your family, you'll learn how to make the most of your healthcare appointments and feel empowered to successfully and respectfully interact with professionals of all kinds.

Written by expert patient, Penny Parkes, who has learned first-hand how to navigate our complex and ever-evolving healthcare system, this book is intended to make your future healthcare experiences more positive, empathetic and constructive, giving you the confidence to ask for the help you need, when you need it the most.

Packed with tips for communicating effectively, the book also:


- Helps you prepare for your appointments so you can give your doctor the best possible chance of getting you the help you need

- Gives clear advice for dealing with emergencies and routine screening

- Includes case studies and personal stories

- Teaches you how to keep your own healthcare records

- Explains the triage system and how doctors approach appointments

- Provides troubleshooting suggestions for when things don't go to plan

- Includes tips for dealing with life-changing or chronic conditions.

Chapter by chapter, this book will give you the vital resources to help you feel less alone, whatever stage you find yourself in your healthcare journey.