Brian Solis is head of global innovation at ServiceNow. He is also a 9x bestselling author, digital anthropologist, futurist, and one of the world's foremost authorities on corporate innovation, digital transformation, and AI business reinvention. Forbes heralded Brian as "one of the more creative and brilliant business minds of our time," while ReadWrite named him a Top Futurist Speaker and ZDNet called him "one of the 21st century business world's leading thinkers." Brian is followed by more than 800,000 people online around the world.

Dave Wright is a senior leader at ServiceNow focused on the intersection of artificial intelligence and enterprise strategy. Wright draws on extensive experience designing and deploying AI-driven workflows at scale, offering a practitioner's perspective on how organizations can embed intelligence into their structural core rather than layering it onto legacy systems.